Privacy policy

This Privacy Policy (“Privacy Policy”) describes how Artrekha hereinafter referred to as the “Company”, “Artrekha”, “we”, “our” or “us”) collects, uses, stores, shares and protects the users information in connection with the user’s ((hereinafter referred to as “you”, “your” or “user”)  use of the Platform and corresponding services as provided through the Platform

Please note that we are committed to maintain the privacy of the users by taking appropriate measures to ensure that user's credentials are not misused, accidentally destroyed or lost within the environment of the Platform.

By accessing or using the Service, or by signing up with us, you agree to our Terms and Conditions and Privacy Policy, both of which are electronic record in the form of electronic contract formed under the Information Technology Act, 2000 and the rules made thereunder (as amended) and do not require any physical, electronic or digital signature and is a legally binding agreement between you and Company.

  1. WHAT THIS PRIVACY POLICY COVERS

 

  1. This Privacy Policy covers our usage of material as mentioned in the policy that is shared by you with us in furtherance of using the Platform and the services provided thereforth. This policy also covers treatment of any personally identifiable information shared with us.
  2. This policy does not apply to the activities of organizations not owned or controlled by us, or to people who are not employed or managed by us.

 

  1. WHAT INFORMATION DO WE COLLECT?

 

  1. Non-Personally Identifiable Information: We collect non-personally identifying information that your browser makes available whenever you use/access the Platform. This information includes without limitation your IP Address, Domain Servers, hardware specs, browser type, browser language, the date and time of your query and one or more cookies that may uniquely identify your browser, inter-alia

 

What is a Cookie?

 

  • A cookie is a text file stored by a web server on a computer or mobile device to collect standard internet log information and visitor behaviour information. Cookies are unique to the browsers or mobile application you use, and enable websites to store data such as your preferences or items in your shopping cart. Cookies allow websites/platforms to remember your settings such as language, font size on your computer or mobile device, or other browser preferences.
  • We may collect information from you automatically through cookies or similar technology when you visit our website to improve user experience. If you want to disable cookies you need to change your website browser setting accordingly. The settings depend upon the browser you are using.

 

  1. Personally Identifiable Information: In order for you to use our platform and Service, we might require you to input on our Platform certain personal information which may include without limitation your location, name, address, contact details, professional details, payment details, bank account numbers, in certain cases, your Personal Account Number and other personal information that may be required for the use of the Platform from time to time. If you communicate with us by, for example, e-mail or letter, any information provided in such communication may also be collected by us.

 

  • Location Data: We receive information from you that helps us approximate your location. We may, for example, use an address submitted by you while setting up your profile, IP Address, domain servers or hardware MAC address received from your browser or device to determine your approximate location and other information with respect to your device, interaction of your device with the Platform (“Traffic Data”). We may also collect location information from devices in accordance with the consent process provided by your device.

 

  1. DO WE DISCLOSE ANY INFORMATION?

 

  1. We reserve the right to disclose personally identifiable information and/or non-personally-identifiable information which we believe, in good faith, is appropriate or necessary to enforce our terms of use, take precautions against liability, to investigate and defend ourself against any third-party claims or allegations, to assist government enforcement agencies, to protect the security or integrity of our web site, and to protect the rights, property, or personal safety of ours, our Users or others.
  2. The information may be shared, only to the extent required, with trusted third parties including without limitation, our group and other affiliated companies, payment service providers, auditors, event collaboration partners, Licensing authorities, governmental and regulatory bodies, in accordance with applicable laws and regulations, auditors, financers and any party/entity who assists us in operating our Platform, conducting our business, or servicing you, so long as those parties agree to keep this information confidential and the said information may be shared for any of the purposes including
  • We may share Personal Data with third parties (which will also be acting as controllers in respect of that Personal Data) with the parties with whom we are under a legal duty to do so or if it is required to enforce or apply our contracts or to protect the operation of our website, or the rights, property or safety of us or others.
  1. We do not transfer to outside third parties, your personally identifiable information, unless, such transfer is essential to the usage of services by you on the Platform
  2. We may use and disclose to third parties, information we collect in aggregated, non-personally identifiable form for research and informational purposes and to help us make sales, marketing and business decisions for marketing, advertising, or other uses.
  3. Marketing: We may use your Personal Information, as provided by you, ourselves or by using our third party subcontractors for the purpose of providing you with promotional offers, concerning the Services as well as products, services, websites and applications which relate to: (i) other companies associated with us; or (ii) the Company’s business partners and affiliates.
  • We do not sell or trade your personal information.

 

  1. HOW DO WE USE THE COLLECTED INFORMATION?

 

Any of the information we collect from you may be used in one of the following ways:

 

  1. Creating an Account: We use your personal data such as your name, Date of birth and email address to help set up your account and, if necessary, to contact you (according to your preferences) via your registered contact information in connection with the management and operation of your account.
  2. To monitor and analyse use of the Service/Platform: This is done to ensure smooth running of the Services technical administration and to increase the Service functionality and user-friendliness and to provide you with a reliable environment
  • To improve our Platform: We continually strive to improve our Platform offerings and develop new Service offerings for the Platform, this enhancement is based on the information and feedback we receive from you and further we may use the information for the further development of growth and business strategies and data collection
  1. To improve customer service: Your information helps us to more effectively respond to your user service requests and support needs and to easily communicate with and you keep you updated of our latest updates to our Services and special offers.
  2. Dispute Resolution:We may also need to process Personal Data about you to meet our internal administration requirements and for matters such as dispute resolution.
  3. User Security: To maintain privacy and security of your account and details
  • We may use the information to manage our relationship with our partners, investors and advertisers, if required ,however, the user can reach out to us at info@artrekha.com if it wants us to cease sharing its information To send periodic emails: The email address as provided by you, may be used to send in information and updates pertaining to the Platform and Services, in addition to receiving occasional Company news, updates, related service information, etc. to be able to tailor the Services to one’s specific needs if feasible, for convenience of users and communication with them, and as may be required by law.

 

  1. CHANGE OF CONTROL

 

  1. In the event of the change of control of the Company or a business transition, such as, reorganization, merger, demerger, acquisition, or sale of assets, your information may be transferred to the successor organization. You will be notified of any such deal and your information would remain subject to the commitments contained in this Privacy Policy until such time as this Privacy Policy is updated or amended by the acquiring party upon notice to you.  Furthermore, in case of change of control or sale. transfer or merger of our business, then the new owners will only be entitled to use Personal Data in accordance with the provisions set out in this privacy notice unless a superseding document is brought into operation

 

  1. INFORMATION STORAGE

 

  1. Permission to Use Information: By submitting your personal information, you agree to its transfer, storage or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy.
  2. Data Retention: We retain your personal data for as long as your account is active or otherwise for a limited period of time as long as we need to fulfil the purposes for which we had initially collected it, unless otherwise required by law. We will retain and use information as necessary to comply with our legal obligations, resolve disputes and enforce our agreement as required by the applicable law.
  • Password: Where we have given you (or where you have chosen) a password which enables you to access certain Services or specific areas of the Platform, you are responsible for keeping this password confidential. We ask that you do not share your password with anyone.
  1. Disclaimer: Unfortunately, the transmission of information via the Internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to us via the Internet; any such transmission is at your own risk.

 

  1. RETENTION, MODIFICATION AND DELETION OF PERSONALLY IDENTIFIABLE INFORMATION
  1. Retention:  If you have registered with an account on our Platform, we will retain your Personal Information during the period your account is active. In addition, we will retain your Personal Data for additional periods, to enable us to meet our legal obligations under applicable laws or regulations, such as the applicable regulations, Know-Your-Customer and Anti-Money Laundering regulations. In addition, we may retain your Personal Information for longer periods, provided that retaining such information is necessary for our legitimate interests, such as fraud prevention and record keeping.
  2. Deletion: In order to delete the personally identifiable information including but not limited to the contact details, passwords among other things that you submitted, you can notify us that you wish to delete your personally identifiable information or any part thereof contained at our databases.
  3. Modification: If you wish to modify or update your personally identifiable information, you may contact us through e-mail and we shall take care of the same accordingly

Please note that deletion of your personally identifiable information from the Company’s database will not prevent the Company from using gathered anonymous information.

  1. THIRD PARTY LINKS

 

  1. Occasionally, at our discretion, we may include or offer third party products or services along with our services and products. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked third-parties. Nonetheless, we seek to protect the integrity of our product and services, and welcome any feedback about these.

 

  1. ONLINE PRIVACY POLICY ONLY

 

  1. This privacy policy applies only to our online activities and is valid for use of our Platform with regards to the information that you shared on the portals provided by us. This policy is not applicable to any information collected offline or via channels other than the Platform.

 

  1. YOUR CONSENT

 

  1. By accessing or using our Platform and services, you consent to our privacy policy. You have the right to withdraw that consent at any time. However, this will not affect the lawfulness of processing based on your prior consent.

 

  1. YOUR RIGHTS

 

Depending on the applicable law you may have the following rights in relation to your personal data:

 

  1. Right to access your personal data being processed by us
  2. Right to rectify any discrepancy, inaccuracy in your personal data or complete any incomplete details
  • Right to delete or remove your personal data in certain circumstances and to require us to modify any personal information which is incorrect or incomplete
  1. Right to restrict or object to processing of your personal data in certain circumstances, such as data being used for marketing purposes or for any other activities, we will comply with your request unless we have reasons for lawfully retaining data about you. With respect to the right to withdraw your consent, however, please note that exercise of any right will not affect the lawfulness of processing based on your prior consent

 

  1. NO ERROR-FREE PERFORMANCE AND LIMITATION OF LIABILITY

 

  1. We do not guarantee an error-free performance under this Privacy Policy. We may not always anticipate, catch, avoid or mitigate an unintended privacy issue, despite our reasonable efforts to do so. Accordingly, we welcome your feedback regarding any privacy concerns that you may have, including how we can improve this Privacy Policy. We will use reasonable efforts to comply with this Privacy Policy and will take prompt corrective action when we learn of any failure to comply with it.
  2. We do not warrant that this Platform, it’s servers, or email sent by us or on our behalf are virus free. We will not be liable for any damages of any kind arising from the use of this Platform, including, but not limited to compensatory, direct, indirect, incidental, punitive, special and consequential damages, loss of data, goodwill, business opportunity, income or profit, loss of or damage to property and claims of third parties. In no event will we be liable for any damages whatsoever in an amount in excess of an amount received from the User in lieu of the services provided through the Platform
  • No warranty of any kind, implied, expressed or statutory, including but not limited to the warranties of non-infringement of third party rights, title, merchantability, fitness for a particular purpose and freedom from computer virus, is given with respect to the contents available through the Platform or its links to other internet resources as may be available to you through the Platform.
  1. We make no claims, promises or guarantees about the accuracy, completeness, or adequacy of the contents available through the Platform and expressly disclaim liability for errors and omissions in the contents available through the Platform.
  2. Reference in the Platform to any specific commercial products, processes, or services, or the use of any trade, firm or corporation name is for the information and convenience of the public, and does not constitute endorsement, recommendation, or favouring by us.

 

  1. GOVERNING LAW AND DISPUTE RESOLUTION

 

  1. This Agreement shall be governed by and construed under the laws of India. Subject to arbitration clause above, any dispute arising out of or in relation to this Agreement shall be submitted to the sole jurisdiction of the courts of law.

 

  1. CONTACT US

 

If you still have questions or concerns about our privacy policy, please write us at: info@artrekha.com

 

  1. BE VIGILANT AND CIRCUMSPECT

 

Even the best policy can't protect your online privacy and security in all circumstances. Unscrupulous advertisers, hackers, and scam artists are constantly searching the Internet looking for new targets. Your best protection is to understand the limits to privacy on the Internet and be vigilant in all of your on-line activities

 

Beware of scams in which persons unknown to you request your screen name, password, or credit card information. Make sure you verify the identity of anyone asking for personal information. Always monitor your children's on-line activities and educate them as to the rules for safe Internet use. As always, if you have any questions, please feel free to contact us with further questions.

 

MODIFICATIONS/CHANGES/UPDATE IN PRIVACY POLICY

At the outset, please note that we reserve the right to change or make any amendments in this Privacy Policy at any time and If we decide to change our privacy policy, we will update the same on our Platform. Furthermore, please note that any changes made to this Privacy Policy are effective as of the stated “Last Updated” date, and your continued use of the Platform and act of availing our Services after the Last Updated date will constitute acceptance of, and agreement to be bound by those changes.